Terms and Conditions

Terms and Conditions

General

The GodSpace website is owned and operated by the Baptist Association of NSW and ACT (ABN 24 941 624 663 legal entity name Baptist Union of NSW). Please read these terms and conditions carefully. These terms and conditions apply to the use of the GodSpace website www.godspace.org.au. Please check this page regularly to take notice of any changes we may have made to the Terms and Conditions. By using the GodSpace website, you agree to these terms and conditions.

Lesson Downloads

Lesson Downloads includes multimedia teaching materials supporting the GodSpace curriculum such as songs, videos, bible verses, power points, PDFs and word documents.

A one year subscription to the Lesson Downloads are included with the purchase of a Lesson Manual or GodSpace Online. Content will be available through an online portal from the date of purchase until 31 December 2022.

One subscription per user is required.

Access to Lesson Downloads

Single Purchase

Upon the purchase of a Lesson Manual or GodSpace Online, the purchaser will become a member and receive an email with logon details i.e. username and password to access the Lesson Downloads.

Multiple/ Bulk Purchase

Groups and schools may make a bulk purchase of Lesson Manuals or GodSpace Online. The email of the purchaser becomes the Manager of bulk purchase of the Lesson Manuals and will be responsible for the distribution of Lesson Manual logon details to their Members. Video instructions on how to do this is available in our FAQs.

Downloading Lesson Downloads

Lesson Downloads includes songs, videos, bible verses, power points, PDFs and word documents which are available for download.

For the ease of use we have included a bulk download function, Video instructions on how to do this is available in our FAQs. Bulk downloads are available for songs, bible verses, power points, PDFs and word documents. Due to licensing limitations, some downloads are available once per Member only. It is the responsibility of the Member to keep the single download in a safe location for later use.

For instructions on how to downloads videos, refer to our FAQs.

Some Lesson Download materials are available for download once per member only. It is the responsibility of the member to keep this download in a safe place. These are clearly noted in the Lesson Downloads.

Terms of sale

Placing an order

When you place an order on our website, you will receive an acknowledgement e-mail confirming receipt of your order. If you cannot find this email, please check your junk email folders and let us know if it has not been received by emailing us sales@godspace.org.au . It will be assumed by GodSpace that this has been received when the order is made and will act as a proof of purchase. We only accept and dispatch your order once payment has been made by debiting your credit card or when payment has been received in our nominated bank account.

Delivery

Deliveries to metro areas may take up to 3 business days and 5 business days for regional areas. There may be further delays due to COVID19. This is measured from when we receive your order and payment to when it arrives at your postal address. Orders during public holidays i.e., Christmas and New Year can take longer due to our couriers being unavailable. Orders paid by EFT can take longer if the incorrect reference number is used for payment.

Order & Payment MethodDiscount**
All online orders and payments before 17 Dec 202115%
All online orders and payments after 17 Dec 2021 *5%
All offline orders and payments over $5,000 before 17 Dec 202115%
All offline orders and payments over $5,000 after 17 Dec 2021 *5%
All offline orders under $5,000Nil discount

 *this offer does not include payments made by Direct Transfer. 

** note that discounts apply to goods only i.e. Lesson Manuals, GodSpace Online and Magazines.

We reserve the right to change the discounts at any time. Offline orders are any orders made outside of the GodSpace website ordering system. Offline orders include orders made by using the ‘Contact Us’ email system on the website.

Returns and refunds

We understand that you may not know the number of students until term starts. We will accept returns of product and provide you a full refund less postage costs incurred by way of the original payment method if:

  • These products are in their original unused condition
  • Received by us by 31 March 2022
  • Fill the form which can be found at www.godspace.org.au/returns and include with the returned goods.

We aim to refund you within 30 days of receiving the returned item. Unfortunately, we cannot accept returns for unwanted items after 31 March 2022. For further information refer to www.godspace.org.au/returns.

If you try to make a return after March 31, we may have to send the goods back to you and ask you to cover the delivery costs.

Faulty Goods

You may be entitled to a replacement or refund for any faulty goods. If you think that there is a fault with the goods you have received, please let us know straight away by contacting us at sales@godspace.org.au

Use of Promotional Coupons

The use of Coupons is at the discretion of GodSpace and can be removed, revoked adjusted or declined at any time. Coupons obtained through non approved means; improper use non authorised sharing will be considered invalid.

Unless otherwise stated only 1 voucher can be used for each order.

Coupons can only be used for online purchases through Godspace.org.au

Coupons for dollar amount discount can only be used on orders above the coupon value and cannot be redeemed for cash or credit beyond the transaction in which it is used. 

Vouchers will have expiry dates that will be listed within these terms and conditions below where relevant and cannot be used or redeemed after these dates. 

Coupons will be sent and considered received by customers within 2 business days. Only customers that request resupply within this time are eligible to have coupon resupplied. Loss of Coupon code is the responsibility of the Customer.

We reserve the right to change these Terms and Conditions. 

Payment currency

All transactions are processed in Australian dollars.

Donations and Refunds

Baptist Churches of NSW and ACT is registered as a charity with the Australian Charities and Not for Profits Commission. Donations received are only used for the purposes of GodSpace.

By completing a donation you:

  • are agreeing to the Terms and Conditions and our privacy policy.
    • understand you can cease communication, or access and change your personal information by emailing us at info@godspace.org.au.

Our online giving site provides official tax-deductible receipts for approved donations of $2.00 or more.

Donations

Once you have made your selection you will be guided through the payment process.  The method of payment on the web site is by credit card.  We do not capture or store your credit card details, only the authority from our bank that your credit card payment has been approved.  If you authorise a recurring donation, your credit card details are stored by our payment processor in accordance with payment card industry standards.

We keep record in our database the donor’s name, church (if applicable), address, email, telephone, and amount donated. Our database is protected by secure user IDs and passwords, to help protect it from unauthorised access. For more details on the collection and use of data, please see our privacy policy.

Refunds

Gifts that are tax deductible will not be refunded in accordance with the ATO’s definition of ‘gifts’. GodSpace is under no obligation to provide a refund for gifts but will endeavour to rectify genuine errors in accordance with the following principles:

  • Should an error be identified, the donor should contact GodSpace as soon as possible, preferably within 30 days but no more than 90 days, from the date the gift was received, to make a request for refund.
    • All requests will be examined and approved at GodSpace’s discretion. A refund must be approved by the Team Leader – Operations before it can be processed.
    • If a donation is refunded, the associated tax receipt is no longer valid and should be securely destroyed. Please note it is your responsibility to submit correct receipts to the ATO.

Linking to this Website

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you.

If we link to other websites, we take no responsibility for the content of, and make no representations as to the accuracy of any third-party websites we may link to from this website.

Disclaimer of Liability

The material displayed on this website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law GodSpace hereby expressly excludes all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise.

Complaints & Customer Service

GodSpace strives to provide the highest quality products and customer service. If for any reason we do not meet your expectation in this regard, please let us know immediately so we may rectify – info@godspace.org.au

We thank you for your ongoing support.


[1] 1 Polipayment is a trademark of Australia Post. Please refer to Polipayment website at https://www.Polipaymentments.com/ for 3rd party terms and conditions.

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